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Knowledge Management in Higher Education: A practical approach

Sebastian Diaz, West Virginia University and Phillip Ice, American Public University System (APUS), USA

Chandos Information Professional Series

 - helps higher education professionals understand Knowledge Management
 - provides practical strategies for Knowledge Management in a higher education context
 - gives case studies drawn from higher education
 - addresses how higher education institutions can use Knowledge Management to respond to external mandates and engage with institutional research

Technological developments are fundamentally changing how we gather, analyze, and disseminate data. As academic institutions shift from authority-based to data-driven decision making, they need to use the sound knowledge management principles that are revolutionising the private sector. Doing so will make them more competitive. Knowledge Management in Higher Education provides higher education professionals with a new paradigm for conducting assessment and program evaluation by exploiting technology effectively. This book is divided into four main sections, covering: the evolution of program evaluation and decision making; changing paradigms for program evaluation in knowledge management; and case studies of knowledge management implementation in higher education.

Readership: All those involved in higher education with an interest in Knowledge Management.

ISBN 1 84334 721 0
ISBN-13: 978 1 84334 721 7
June 2014
200 pages  234 x 156mm  paperback  
Approx. £47.50 / US$80.00 / €55.00
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About the authors

Sebastian Diaz is Associate Professor in the Department of Technology, Learning and Culture at West Virginia University. He is also Strategic Planning and Evaluation Consultant for the WVU Office of Global and International Outreach.

Philip Ice is Associate Vice President of Research and Development in the American Public University System (APUS).

Titles which may also be of interest:
Knowledge Audits and Knowledge Mapping
Service Science and the Information Professional
Personal Knowledge Capital
The Ecosystem of Digital Assets
The Librarian's Guide to Academic Research in the Cloud


Contents


Introduction; The evolution of program evaluation and decision making: A brief history of program evaluation; How intellectual capital expands our view of the programs we evaluate; Knowledge Management: Changing paradigms for program evaluation: History and overview of Knowledge Management; Codification of data in the University; Transparency in universities; Communities of practice in academia; Social network analysis for the research community; Knowledge application in academia; Knowledge Management’s impact on re-engineering and personnel viability; How Knowledge Management integrates assessment and evaluation metrics; Knowledge Management roles in academia; The current relationship between Knowledge Management and technology in the University; Using technology to advance the KM agenda in higher education; Case studies of Knowledge Management implementation in higher education: A for-profit online university; A medical school; A conventional public university.

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