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Jacket image for Personal Knowledge Capital – Chandos Publishing
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Personal Knowledge Capital: The inner and outer path of knowledge creation in a web world

Janette Young, Consultant and Facilitator, UK

Chandos Information Professional Series

 - examines know-how, tacit knowledge, and emotional and cognitive knowledge
 - links social capital to web technologies to create innovative frameworks, tools and models
 - puts forward tools and mechanisms supported by research, which can be used for the design of a knowledge infrastructure
 - explores the integration of ‘mind v body’ in relation to knowledge creation theory
 - develops Nonaka’s unified theory of knowledge creation to build a model for a virtual environment

Intangible value leads to new insights and ideas, and higher levels of creativity and innovative thinking. Personal knowledge capital focuses on the knowledge worker, knowledge creation, and third generation knowledge management. A focus on the ‘inner and outer’ aspects of personal knowledge capital creates a balanced approach in order to produce creative solutions. As such this forms part of a synthesis of mind versus body thinking in relation to knowledge creation theory within knowledge management. This title is divided into two sections: the inner and outer path. The inner path focuses on tacit knowledge in knowledge creation, and highlights the importance of inner value, resulting in a model for personal knowledge awareness. The outer path explores how to effectively communicate and exploit knowledge in a modern business world, both online and offline. This section focuses on valuing intangibles including social capital, relationships and trust, exploring community, conversation, infrastructure and ecologies for a web world. You can manage your own assets through your communities and networks, exploiting the latest technologies around you.

Readership: Students and professionals in information and knowledge management, and in business.

ISBN 1 84334 700 8
ISBN-13: 978 1 84334 700 2
July 2012
210 pages  234 x 156mm  paperback  
£47.50 / US$80.00 / €55.00
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About the author

Janette Young is a consultant and learning facilitator in knowledge management, personal awareness and innovative leadership. Her background is in higher education, having worked as a Senior Lecturer at UK Universities designing and delivering knowledge management programmes. Janette’s research interests include knowledge creation and the web environment. She has received awards and acted as an external examiner in knowledge management. Janette lives in Northumberland in the North East of England, UK.


Contents

PART 1 THE INNER PATH OF KNOWLEDGE CREATION
PART 2 THE OUTER PATH OF PERSONAL KNOWLEDGE CAPITAL IN A WEB ENVIRONMENT

Introduction to personal knowledge capital
 - Knowledge management and knowledge creation
 - The knowledge worker
 - Knowledge management in a web environment
 - Personal knowledge management
 - Introduction to personal knowledge capital
 - Summary

PART 1 THE INNER PATH OF KNOWLEDGE CREATION

Exploring knowledge creation and tacit knowledge
 - Knowledge creation and SECI
 - Summary

Tuning-in: knowingness for inner personal knowledge capital
 - Living and sensing
 - The inner realm
 - Tuning into feelings and heart
 - Zen: quiet time for creativity (the tools for personal knowledge)
 - Summary
 - Reflective exercises

Mastering self and behaviour
 - The power of thought
 - Pruning the garden of your mind
 - The emotional wheel
 - Think, feel and behave
 - Summary
 - Refl ective self-assessment questions

Ka, the knowledge awareness model for knowledge creation
 - Developing knowingness
 - Ka: the knowledge awareness model of knowledge creation
 - From ‘Ka’ inner knowledge to ‘Co-Ka’ presencing
 - Summary
 - Refl ective exercises

PART 2 THE OUTER PATH OF PERSONAL KNOWLEDGE CAPITAL IN A WEB ENVIRONMENT

Personal knowledge and network building
 - Good relationships and caring environments
 - Shadow knowledge
 - Valuing personal knowledge
 - Refl ective practice (business practice tools)
 - Summary
 - Exercises for self-assessment

Social capital and trust for a web environment
 - Intellectual capital
 - Social capital
 - Social capital and the virtual environment
 - Relationships and trust
 - Trust, conversation and learning in the online environment
 - Summary
 - Exercises

The magic box
 - Ideas
 - Conversation
 - Knowledge, blogs and social interaction
 - Summary
 - Exercises

Community and culture
 - Community, trust and social capital
 - Types of web-based community
 - Culture
 - Assessing organisational cultural readiness for knowledge sharing
 - Summary
 - Refl ective exercises

Mobilising and designing the web infrastructure for twenty-first-century living
 - Knowledge-based systems and value added
 - Knowledge and interactivity online
 - The infrastructure and ecology for knowledge-based systems (IEKBS)
 - Pruning the garden
 - Summary
 - Refl ective exercises

The application and exploration of knowledge creation theory
 - The Unified Model of Knowledge Creation
 - The SECI model
 - The changing nature of the Ba metaphor
 - Valuing Knowledge Creation Assets (KCAs)
 - The management of the knowledge creation theory
 - Summary
 - Reflective exercises

The Knowledge Cube: A model for knowledge creation in the web environment
 - The Knowledge Cube processes
 - Summary

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