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Technology and Knowledge Flow: The power of networks

Edited by Guglielmo Trentin, CNR – Institute for Educational Technology, Italy

Chandos Information Professional Series

 - the proposal of a taxonomy of Network Technology uses to support formal and informal knowledge flows
 - analyses how Web 2.0 and Web 3.0 technology is deeply modifying the dynamics connected to KF and KM
 - discusses dynamics underlying horizontal KF sharing processes within NCP
 - the evaluation of effects of knowledge sharing processes within social networks of professionals
 - the evaluation of the virtual community environments devoted to support knowledge sharing and flow

This book outlines how network technology can support, foster and enhance the Knowledge Management, Sharing and Development (KMSD) processes in professional environments through the activation of both formal and informal knowledge flows. Understanding how ICT can be made available to such flows in the knowledge society is a factor that cannot be disregarded and is confirmed by the increasing interest of companies in new forms of software-mediated social interaction. The latter factor is in relation both to the possibility of accelerating internal communication and problem solving processes, and/or in relation to dynamics of endogenous knowledge growth of human resources.

The book will focus specifically on knowledge flow (KF) processes occurring within networked communities of professionals (NCP) and the associated virtual community environments (VCE) that foster horizontal dynamics in the management, sharing and development of fresh knowledge. Along this line a further key issue will concern the analysis and evaluation techniques of the impact of Network Technology use on both community KF and NCP performance.

Readership: Human resources managers and training managers within enterprises, attendees of top management courses, students at undergraduate and postgraduate level.

£47.50 / US$80.00 / €55.00

An e-book version of this title is available to purchase as part of a Collection or Pick n Mix. Visit Chandos Publishing Online

About the editor

Dr. Guglielmo Trentin works at the Institute for Educational Technology (ITD) of the Italian National Research Council (CNR). His studies have largely focused on the use of ICT in formal and informal learning. In this field he has managed several projects and scientific activities, developing technological applications and methodological approaches to support networked learning and knowledge sharing. Trentin teaches Network Technology, Knowledge Flow and Human Resources Development at the University of Turin. He has published extensively on technology enhanced learning.

Titles which may also be of interest:
The Future of Post-Human Knowledge
The Future of Information Architecture
Information Architecture for Information Professionals
Data Clean-up and Management

Contents

Leveraging mobile network technologies to accelerate tacit knowledge flows across organisations and distances
Mark E. Nissen, Alex Bordetsky
 - Introduction
 - Background
 - Mobile network technologies and tacit knowledge flows
 - Fieldwork
 - Conclusion
 - References

Modelling the dynamics of knowledge flow within networked communities of professionals
Emil Scarlat, Virginia Maracine, Iulia Maries
 - Introduction
 - Emergence of communities of professionals in virtual knowledge networks
 - CoPs and cognitive intelligent agents (knowbots)
 - The dynamics of knowledge flow within networked CoPs
 - Case study: a healthcare ecosystem for home rehabilitation of people with motor disabilities
 - Conclusion
 - Acknowledgements
 - References
 - Notes

Supporting knowledge flow in web-based environments by means of narrative
Giuliana Dettori
 - Introduction
 - The potential of narrative to deal with knowledge
 - Different ways to share stories in online collaboration
 - Conclusion
 - References

What are virtual walls to flow of knowledge in teamwork discussions?
Vichita Vathanophas. Suphong Chirawattanakij
 - Introduction
 - Four-dimensional taxonomy of virtual walls
 - Knowledge flow in teamwork and knowledge creation
 - Conclusion
 - References

Knowledge flows and graphic knowledge representations
Giorgio Olimpo
 - Introduction
 - The meaning of knowledge representation in knowledge flows
 - Some general properties of representation languages
 - Graphic conceptual tools for knowledge representation
 - Different representation languages versus different types of knowledge
 - Conclusion
 - References
 - Notes

Graphic knowledge representation as a tool for fostering knowledge flow in informal learning processes
Guglielmo Trentin
 - Introduction
 - Research issue
 - The graphic representations proposed in the experiment
 - Research methodology
 - Data analysis and discussion
 - Conclusion
 - References
 - Note

Conclusive thought on communication flow, knowledge flow and informal learning
Guglielmo Trentin
 - Communication technology and information flow
 - Communication technology and knowledge flow
 - KF and informal learning processes
 - Knowledge as both an artefact and a flow
 - References
 - Note