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Practical and Effective Management of Libraries: Integrating case studies, general management theory and self-understandingRichard Moniz, Jr., Johnson & Wales University, USA
Chandos Information Professional Series
- provides a concise understanding of theories from management, psychology, etc. and applies them to practical every day library issues
- contains real world cases for considering how theoretical concepts might apply in real library-related situations
- cuts out much of the extraneous material often found in books of this kind and focuses more on what you actually need
- can be used as a springboard for further exploration into a wide variety of library management-related topics
- written by an author with more than 12 years of experience as a library director who has built two academic libraries from the ground up
Aimed at library science students and librarians with newly assigned administrative duties the book is about improving one’s thinking and decision making in a role as a library manager. Most librarians get very little exposure to management issues prior to finding themselves in a management role. Furthermore, most library science students do not expect that they will need to understand management yet they quickly find that there is a need to understand this perspective to be effective at almost any library job. Effective library management is about having some tools to make decisions (such as a basic understanding of management theory and how it applies in the library environment, understanding common traps we all fall into, etc.), knowing yourself, being able to motivate others, fostering a diversity (especially within workgroups), being able to communicate effectively, and having an understanding of one’s organizational culture. The book touches on all of these aspects of library management.
Readership: Library science students and librarians who are taking on new management roles.
ISBN 1 84334 578 1
ISBN-13: 978 1 84334 578 7
January 2010
158 pages 234 x 156mm paperback
£47.50 / US$80.00 / €55.00

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About the author
Dr. Moniz is the Director of Library Services at Johnson & Wales University’s Charlotte Campus and an adjunct professor for the Library and Information Studies program at the University of North Carolina at Greensboro. Prior to his current position he served as the Director of Library Services and Head of Information Technology at Johnson & Wales University’s North Miami Campus. He has taught undergraduate classes in history and computers as well as the graduate classes in Information Sources and Services and Library Administration and Management which he currently teaches for UNC-G. He has published in Library Journal, College & Undergraduate Libraries, and Library Leadership and Management. In addition to serving as President of Metrolina Library Association in 2007, Dr. Moniz currently serves on the American Library Association’s Library Leadership & Management’s Planning and Evaluating Library Services and Continuing Education committees.
Contents
History of managerial thought: a brief overview
- Frederick Winslow Taylor and scientific management
- Max Weber and bureaucratic management
- Henri Fayol and the five functions of management
- Elton Mayo and the Hawthorne studies
- Doug McGregor and Theory X and Theory Y
- Kurt Lewin and open systems theory
- Contingency theories
- Robert Greenleaf and servant leadership
- Conclusion
- Thoughts for consideration or discussion
- Case study: Diane takes on a challenge
- Project ideas
Psychology and knowing oneself: how do these affect management and decision-making?
- General personality tests
- Annual performance reviews/appraisals
- 360-degree feedback
- Informal feedback and coaching
- Daniel Goleman and emotional intelligence
- Robert Greenleaf and servant leadership
- Stephen Covey and the seven habits
- Thoughts for consideration or discussion
- Case study: Jekyll and Hyde?
- Project ideas
Motivating employees and fostering diversity
- Needs theories
- Motivator-hygiene theory
- Equity theory
- Victor Vroom and expectancy theory
- Edwin Locke and goal-setting theory
- Other ways to motivate
- Diversity and respect
- Thoughts for consideration or discussion
- Case study: John needs to light a fire
- Case study: action needed
- Project ideas
Organizational culture and socialization processes
- Organizational culture: what is it and where did it come from?
- Organizational culture: how do we know what it is in a given organization?
- Subcultures
- The socialization process
- Maintaining and fostering change in organizational culture
- Thoughts for consideration or discussion
- Case study: Mary wants to hear… or does she?
- Case study: Lisa learns her way
- Project ideas
Communication
- Fundamentals of communication
- Traditional ways of communicating
- New ways of communicating
- Listening
- Directional communication
- Networking
- Thoughts for consideration or discussion
- Case study: she said what!? ...to whom!?
- Case study: they posted what!?
- Case study: who is in charge here?
- Project ideas
Decision-making and leadership
- Some pitfalls and biases in decision-making
- Some models for making decisions
- Assessments
- Leadership
- Leading change
- Final thoughts on leadership
- Thoughts for consideration or discussion
- Case study: the Winslow Homer Institute for Art
- Project ideas
