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Knowledge Management: An integrative approach

Meliha Handzic and Albert Zhou, University of New South Wales, Australia

…a valuable source of ideas for practical knowledge management and identifies some interesting possibilities for future research in this area.
The Electronic Library

 - portrays an objective and complete picture of KM
 - integrates diverse perspectives into a holistic framework
 - offers a comprehensive coverage of major KM elements and their relationships
 - illustrates concepts with real world examples
 - structures material in a systematic and logical manner

This book focuses on basic knowledge management (KM) concepts and their inter-relationships. Most importantly, the book brings together diverse perspectives currently seen in the field of KM research and practice in a logical sequence incorporating the most relevant and representative examples into an integrated framework. It offers a comprehensive coverage of the KM phenomena, including: KM frameworks, KM drivers, socio-technological enablers and processes, KM outputs and outcomes, as well as issues and challenges for KM present and future. With its integrated and systematic approach to KM phenomena, the book contributes to achieving an objective and complete picture of the field. The book will help students, individuals and organisations to better understand the benefits and limitations of KM. It will also help managers to choose more suitable KM solutions to enhance and exploit their organisational knowledge.

Readership: Scientists, researchers and research students; practitioners and professionals and managers; graduates and undergraduates; university, corporate and government libraries.

£37.00 / US$65.00 / €45.00

£62.50 / US$105.00 / €75.00

An e-book version of this title is available to purchase as part of a Collection or Pick n Mix. Visit Chandos Publishing Online

About the authors

Dr Meliha Handzic is Inaugural Leader of the knowledge management research group the University of New South Wales, Australia. Her main teaching and research interests include knowledge management and decision support. She has published widely in books, book chapters, journal and conference articles. Albert Z Zhou is earning his PhD in Knowledge Management at the University of New South Wales. He has written two books on KM and has had articles published in journals such as Journal of Intellectual Capital, Knowledge Management Research & Practice and Journal of Information and Knowledge Management.

Titles which may also be of interest:
The Impact of Organisational Culture on Knowledge Management
Ten Steps to Maturity in Knowledge Management
Knowledge Management
Knowledge-Based Working
Knowledge Management

Contents

PART 1 INTRODUCTION TO KM
PART 2 KM COMPONENTS AND RELATIONSHIPS
PART 3 BENEFITS AND LIMITATIONS OF KM

PART 1 INTRODUCTION TO KM

An integrated view of KM
 - Introduction
 - Overview of current perspectives on KM
 - An integrated approach to KM
 - Conclusion
 - References

Drivers of KM
 - Introduction
 - Environmental forces driving KM
 - Main reasons for adopting KM
 - Conclusion
 - References

PART 2 KM COMPONENTS AND RELATIONSHIPS

Organisational enablers of KM
 - Introduction
 - Organisational culture
 - Leadership
 - Organisational structure
 - Incentives and rewards
 - Measurement
 - Conclusion
 - References

The role of technology in KM?
 - Introduction
 - Does IT matter in KM?
 - Typology of KM technologies
 - Application of IT for KM
 - KM technologies selection
 - Conclusion
 - References

Knowledge manipulation processes
 - Introduction
 - Knowledge creation process
 - Knowledge storage/retrieval process
 - Knowledge sharing/transfer process
 - Knowledge application process
 - Conclusion
 - References

Understanding knowledge as an asset
 - Introduction
 - Perspectives on knowledge
 - Knowledge classification systems
 - Organisational knowledge assets
 - Knowledge strategy
 - Conclusion
 - References

PART 3 BENEFITS AND LIMITATIONS OF KM

Outcomes of KM
 - Introduction
 - Major KM outcomes
 - KM strategies for competitiveness
 - Conclusion
 - References

Issues and challenges for KM practice and research
 - Introduction
 - Resolving the tension between knowledge development and knowledge protection
 - Putting rigour into KM research
 - Conclusion
 - References