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The Role of the Legal Information Officer Trevor Harvey, Clifford Chance, UK
Chandos Information Professional Series
- based on practical, day-to-day experience
- jargon free; no ‘high-faluting’ theories
- examines the threat (if such it be) of professional support lawyers
This is a no-nonsense book, written by a leading authority. It covers the ever-changing role of the information officer and how to survive. It discusses such issues as: what does a law information officer do on a day-to-day basis and the mechanics and processes for supplying information; a practical guide to enquiries and undertaking research; and how to set up and manage an information service. Importantly, the author does not take a ‘dry’ approach to the subject; rather, he discusses the following contentious issues: given the amount of information available on lawyers’ PCs, are information officers really necessary?; when should the information officer undertake the research and when should the lawyer do it; will information officers become redundant as the role of the professional support lawyer becomes more important. In essence, the book analyses the changing role of the law information officer and serves as a practical survival guide.
ISBN 1 84334 047 X
ISBN-13: 978 1 84334 047 8
September 2003
204 pages 234 x 156mm paperback
£42.50 / US$70.00 / €50.00

Reprinting – not in stock at present
ISBN 1 84334 048 8
ISBN-13: 978 1 84334 048 5
September 2003
204 pages 234 x 156mm hardback
£62.50 / US$105.00 / €75.00

Usually dispatched within 24 hours
About the author
Trevor Harvey’s current role is as Information Officer for the Financial Institutions Group in Clifford Chance, the world’s largest law firm. He supports 60 lawyers. He has worked in the information profession for over 20 years.
Titles which may also be of interest:
Law, Libraries and Technology
Finding Legal Information
Contents
Information roles and information sources
- Qualifications
- Where are legal information professionals employed?
- Skills and aptitudes
- The various legal information roles
- Stock
Managing and recruiting
- Managing
- Recruiting
Marketing and promoting your service
- Current awareness
- Team meetings
- Training
Research and enquiries
- Basic facts about enquiries
- What does the enquirer really want?
- The search strategy
- Going that little bit further
- Evaluating and analysing the information
- Know your sources
- Presenting the results
- Signposter or facilitator?
- Final words on research
The Internet: threat or opportunity?
- Glossary
- Search engines/directories
- Can I rely on the information?
- Using the Internet for research: for and against
- The invisible Web
- Training
- Practical example of research
- Conclusion
You say taxonomy, I say classification – you say thesaurus, I say classification
- Constructing a classification scheme
- Cataloguing
- Intranet
Know-how and knowledge management
- Know-how
- Knowledge management
Copyright
- Where copyright applies
- Copyright licences
- Good practice
- Databases and CD-Roms
- The Internet
You’re on your own now
- You and your surroundings
- Self-management and motivation
- Handling enquiries
- Essential administration
- Meetings
- The paper mountain
- The telephone
- E-mail
- How to say ‘no’
- Isolation
- Networking
- Conclusion
The future for the legal information professional
- Librarian vs lawyer
- It’s all on their desktop
- The onward march of the professional support lawyer
- Career paths
- Conclusion
Appendices
- A week in the life of a legal information officer
- Starting from scratch
- 20 tips for being a first-class legal information officer
