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Managing Burnout in the Workplace: A guide for information professionalsNancy McCormack, Queen’s University and Catherine Cotter, University of New Brunswick, Canada
Chandos Information Professional Series
- focuses on burnout in relation to information professionals and their work
- explores how burnout is identified and diagnosed and how it is measured in the workplace
- provides an overview of interdisciplinary research on burnout, incorporating studies from various areas
- explains how and whether burnout as a diagnosis is considered and discussed in tribunals and courts of law in Canada, the United States, and the United Kingdom
- offers information on burnout research taking place in other helping professions
Information professionals are under constant stress. Libraries are ushering in sweeping changes that involve the closing of branches and reference desks, wholesale dumping of print, disappearing space, and employment of non-professional staff to fill what have traditionally been the roles of librarians. Increasing workloads, constant interruptions, ceaseless change, continual downsizing, budget cuts, repetitive work, and the pressures of public services have caused burnout in many information professionals. Managing Burnout in the Workplace concentrates on the problem of burnout, what it is and how it differs from chronic stress, low morale, and depression. The book addresses burnout from psychological, legal, and human resources perspectives. The chapters also cover how burnout is defined, symptom recognition, managing and overcoming burnout and how to avoid career derailment while coping with burnout.
Readership: Information professionals at all levels, and students in various disciplines including (but not limited to) library, information and archives studies, psychology, sociology, human resources, business, and gender studies courses.
ISBN 1 84334 734 2
ISBN-13: 978 1 84334 734 7
October 2013
224 pages 234 x 156mm paperback
£47.50 / US$80.00 / €55.00

Not yet published
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About the authors
Nancy McCormack is a librarian and Associate Professor of Law at Queen’s University in Kingston, Ontario, and a member of the Law Society of Upper Canada. She teaches legal research to upper year and graduate students in the Law Faculty. Nancy has co-authored the Practical Guide to Canadian Legal Research and Updating Statutes and Regulations for All Canadian Jurisdictions.
Catherine Cotter is the Reference and Instruction Librarian at the University of New Brunswick’s Faculty of Law Library, and is a member of the Bar of Manitoba. She is responsible for reference and instruction services for law library patrons and teaching legal research to all first year law students. Catherine has co-authored the Canadian Law Dictionary and the Practical Guide to Canadian Legal Research.
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Workplace Culture in Academic Libraries
Exploring Education For Digital Librarians
New Directions for Academic Liaison Librarians
Not Your Ordinary Librarian
Contents
What is burnout? Burnout and information professionals: How we got this way; Burnout, information professionals and other helping professions; Burnout: The psychological perspective; Burnout: The organizational perspective; Burnout: The legal perspective; Gender and burnout; Preventing burnout; Managing and overcoming burnout.
