This item is in: Chandos > Information management > e-learning and research
Providing Research Support: A practical guide for academic and research librariesJanet Fletcher and Robyn Drummond, University of New South Wales, Australia
Chandos Information Professional Series
- provides practical and realistic solutions to real problems in how to demonstrate research impact
- shows how to select publishing outlets to maximise opportunity for scholarly impact
- solutions have international applicability
- scenarios cover a wide variety of problems, including: individual researchers; discipline specific and cross discipline work units; and at faculty and institution level
Research Impact Measurement is a pressing issue for academic and research libraries. Aimed at library and information professionals working in research-intensive institutions, Providing Research Support is a practical guide on how to assist academic and research staff in assessing and demonstrating research impact. It also addresses making strategic publishing choices. It will equip library and information professionals with strategies, resourcing requirements, tools and tips by providing solutions to real-life problems in demonstrating the impact of research. Providing Research Support presents each problem as a scenario and describes not only the steps to reaching a solution but also how to prepare, write and present final reports. The first section of the book introduces the methods academic libraries are employing to support research, and the second part goes on to consider both quantitative and qualitative methods for measuring research impact. Next, the discussion moves on to planning and managing research impact services. The final section provides templates for reporting findings.
ISBN 1 84334 710 5
ISBN-13: 978 1 84334 710 1
March 2014
200 pages 234 x 156mm paperback
Approx. £47.50 / US$80.00 / €55.00

Not yet published
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About the authors
Janet Fletcher is the Director of Information Services (Library) at the University of New South Wales, New South Wales, Australia. Her portfolio includes leading a highly professional team of librarians who offer a suite of research impact measurement services to over 3,000 academic and research staff. Janet has worked in academic libraries for twenty years and has published on library and information management, library online services, and library customer services. Janet holds a Bachelor of Education (Secondary) and a Master of Science
(Information Science).
Robyn Drummond is the Manager of the Science, Engineering and Medicine Unit, Information Services (Library) at the University of New South Wales. In 2006, Robyn established the Library’s research impact measurement services and continues to work extensively in developing these services. In recent years she has been invited to assist several Australian and New Zealand university libraries to set-up similar services. In the past Robyn has held a variety of positions as a librarian, web manager and corporate information manager at organisations such as government departments, research centres and academic libraries. Robyn holds a Bachelor of Science; a Graduate Diploma in Physiotherapy, and a Graduate Diploma of Information Management.
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Contents
Quantitative and qualitative methods for measuring research impact; Planning and managing research impact services; Templates for reporting findings.
